FREQUENTLY ASKED
QUESTIONS

No, all applicators are 100% built to order. 

Yes, most applicators are sold in quantities of 25, but the specific bag quantity may be more or less depending on the particular style or size. Please consult your Designetics representative to verify the order minimums for specific applicators and accessories. Additionally, there is a $25.00 minimum for orders to be processed.

Because each process is highly custom, we don’t publish a catalog. In order to avoid confusion and frustration, we’ll work with you each step of the way to ensure the appropriate solution is selected for your specific needs.

You can always purchase direct from us. Please send orders to orders@designetics.com, call your Designetics Representative or call direct to Designetics at (419) 866-0700.

Yes! We provide complimentary on-site assistance and would be glad to assess your process requirements, working with you every step of the way.

We don’t sell the fluid or chemical itself; our expertise is helping you apply these materials with our precise fluid application solutions. Because of that, we treat every application individually—never force-fitting a one-size-fits-all solution.

Our products are designed for low viscosity fluid applications. Most often, we help apply viscosities in the 0-200 centipoise range. In certain circumstances, we can also help with thicker fluids—up to 500 centipoise, and slightly higher when using pressure pot technologies. Know that we’re always willing to test fluids for alternative applications for product innovation.

In most cases, our inert applicators, bottles and automated system components are resistant to the most common chemicals and solvents. Please discuss your application’s specifics with your Designetics Representative to assure compatibility.

Of course! We’re happy to offer complimentary samples to test your process.

Generally, we send three to five samples for testing.

A complete credit application, including W-9, Resellers Certificate (if applicable), Tax Exempt Certificate (if applicable), signed Mutual Non-Disclosure Agreement and/or Terms & Conditions must be completed.

Please send your purchase order to orders@designetics.com.

Yes, you may purchase with a credit card instead of—or before—establishing credit terms.

We offer 2% discounts, net 10 days on applicators only. Discounts are also based on blanket orders and volume of purchase. talk with your Designetics Representative for more details.

We work hard with raw material suppliers to ensure that prices have little to no fluctuation. Typically, pricing is evaluated on an annual basis. We work with each customer’s fiscal year to ensure that we cover all items in adequate time.

All sales are final, as our process is custom and 100% built to order.

Applicator longevity varies from process to process and is highly dependent on a multitude of factors including: the applicator style/material; chemical being applied; frequency used; and the substrate to which the chemical is being applied. However, for the vast majority of applications customers typically realize applicator lifespans between two to eight hours.

Yes, this is where Designetics excels. We have rapid prototyping capabilities and are constantly designing new applicators to meet our customers’ specific application requirements.

High Density Polyethylene (HDPE).

A blend of natural and synthetic fibers.

Common reasons include wear from use in your process, chemicals drying on the applicator or dirt/contamination.

Using our docking station. Please contact your Designetics Representative to order.

Many dimensional designs are needed for either stability, or to reach into obstructed areas along the substrate’s surface(s), and the differences allow for us to alter the height necessary for the felt to be applied.

When your Designetics representative quotes your specific applicator, he will give you a per-applicator price and a price for the bag quantity for ordering.

We offer High Density Polyethylene (HDPE) and Low-Density Polyethylene (LDPE) bottles in four different sizes. The HDPE bottles are recommended to prevent the over-application of low viscosity fluids, and the LDPE bottles are used to ergonomically generate a little more flow when thicker fluids are being applied.

Yes!  We offer a vented funnel (Part # 85F) which locks onto the top of the can and keeps the fluid from going anywhere but in the desired container.

24-410.

These are controlled from the HMI touchscreen, digital input, analog input or Ethernet. For more information on precision pump panels, visit our products page

This is dependent on your chemical and process. The wear point of the tubing is where it clamps into the peristaltic pump head. Its effective life is a function of RPMs over time. For example, a high RPM setting, running frequently, may require the tubing be changed daily. A low RPM setting, running very infrequently, may mean the tubing will last several days to a week without requiring replacement.

No. Our applicators and automation systems are designed to deliver one fluid at a time to your substrate.

Yes, our Stir Plate constantly mixes your chemical while in use at a variable speed.

Standard lead times are three to five business days for domestic orders and seven to ten days for International orders, not including transit time. For equipment purchases, the lead times vary from two to eight weeks depending on items ordered.

No, shipping costs aren’t included.