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May 23, 2024

Why Designetics Doesn't Have a Catalog: The Importance of a Consultative Process


At Designetics, we understand that each customer's needs are unique. While it might seem convenient to have a catalog where you can browse and order applicators directly, we believe that our consultative approach is far more beneficial. This is akin to getting a prescription from a doctor—you need the right solution tailored to your specific requirements rather than picking something off the shelf.

One Size Does Not Fit All


Our product range is diverse and highly specialized. What works for one application might not be suitable for another. For example, selecting the right fluid applicator involves considering various factors such as the type of fluid, application method, material compatibility, and environmental conditions. Without expert guidance, it’s easy to make an incorrect choice that could affect your production process or product quality.

Why a Catalog Falls Short


A catalog provides a static list of products, which can be misleading if you don’t fully understand the nuances of each item. Our goal is to ensure that every customer gets the precise solution that meets their needs. This involves a detailed discovery process where our trained personnel evaluate your specific situation and recommend the best options.

Jeff Schnapp, our Regional Sales Manager, explains, “We get a lot of inquiries about why we don’t have a catalog available online. The truth is, our products are highly specialized, and a catalog cannot capture the expertise and personalized service we provide. It’s essential for us to engage with our clients directly to understand their needs and offer tailored solutions.”

The Consultative Process


Our consultative process begins with understanding your application requirements. This involves a thorough discussion about your current challenges, goals, and any specific constraints. Based on this information, our experts can recommend the most suitable applicators and systems. This personalized service ensures that you receive products that are optimized for your specific applications, leading to better performance and efficiency.

Customized Solutions


At Designetics, we pride ourselves on providing customized solutions that address your unique needs. Whether you are in the automotive, aerospace, medical, or any other industry, our team is equipped to handle a wide range of applications. By working closely with you, we can identify the best products and solutions that will enhance your processes and deliver superior results.

Conclusion


While having a catalog might seem like an easy way to browse products, it doesn’t compare to the value of personalized service and expert guidance. At Designetics, we are committed to ensuring that you get the right solution for your needs through our consultative process. By engaging with our trained personnel, you can be confident that you are making an informed decision that will benefit your business in the long run.

Jeff Schnapp sums it up perfectly: “Our focus is on providing the best possible service to our clients. By foregoing a catalog, we ensure that every customer gets the individual attention they deserve and the right solutions for their specific needs.”

For more information about our consultative process and how we can help you find the perfect applicator solution, please contact us directly. Let’s work together to achieve the best outcomes for your business.